“…the lawyer of the future is one who strategically leverages AI and tech to be more efficient and effective.”- Zubedah Namugenyi
Zubedah Namugenyi is the Chief Executive Officer (CEO) of the Muslim Arbitration & Mediation Centre Uganda (MAMC(U)) and an advocate at Saniah Namugerwa & Co. Advocates. She is also the Editor-in-Chief of Legal Forte Newsletter, a platform dedicated to empowering lawyers to shape the legal landscape through knowledge-sharing and writing.
She holds a Bachelor of Laws (LLB) from Makerere University Kampala, a Postgraduate Diploma in Legal Practice from the Law Development Centre, Kampala, a Postgraduate Diploma in Public Administration and Management from Uganda Management Institute, and a Master of Laws (LLM) in Oil & Gas from Uganda Christian University.
For over a decade, Zubedah served as a Legal Research Officer supporting the Justices of the Supreme Court of Uganda, where she authored more than 50 legal opinions that were adopted as judgments. This extensive experience revealed the inefficiencies of the traditional legal process; its protracted timelines, high costs, and insensitivity to relationship preservation—leading her to become an Alternative Dispute Resolution Practitioner. She is certified mediator and a Member of the Chartered Institute of Arbitrators (UK).
A passionate advocate for Access to Justice, Alternative Dispute Resolution (ADR), and legal marketing, Zubedah is committed to enhancing fairness in dispute resolution, promoting ethical practices, and empowering lawyers through branding and thought leadership.
What ignited Zubedah’s passion for the legal profession, and what continues to make the practice of law a deeply fulfilling pursuit for her?
Law was not Zubedah’s initial career aspiration. Having grown up in a media environment at Radio Uganda, where her mother worked, she originally envisioned a career in journalism. After Senior 6, each student had to select four courses, and Mass Communication was her top choice, followed by law. However, her school insisted she apply for law as her first choice and even sought her mother’s assistance in persuading her. Eventually, she conceded. That was how she found herself in law school. At first, it was just something she had to get through, but it was not until she joined the Supreme Court of Uganda as a researcher that she realised the profound impact she could make as a lawyer. That was when she truly fell in love with the law.
Beyond Zubedah’s career, what is the core philosophy that guides her decisions, both professionally and personally?
How has this belief system shaped her approach to law and life? Zubedah is a strong believer in the power of good manners—an often overlooked virtue, that serves as the foundation of everything she does, shaping her honesty, integrity, and drive to fight for the underprivileged. Respect and kindness, guide her in every decision, both professionally and personally. It is the simple principle that fuels her passion for justice and doing what is right, no matter the challenge. Zubedah’s journey in the legal profession has been nothing short of inspiring, particularly her bold move to co-found MAMC(U).
What was the defining moment that led to this decision, and what have been the greatest triumphs and trials on this path?
Zubedah founded MAMC(U) to address a long-standing gap in justice. The Muslim community has waited since 1995 for Qadhi Courts. The government has yet to establish them, despite constitutional provisions. When she delved into Arbitration and Mediation, she saw an opportunity to bring justice closer to her people through ADR services. The Arbitration and Conciliation Act offered the perfect framework that allowed her to bridge Islamic and secular laws. It became clear that she could serve her community in a meaningful way. The courtroom is often a battleground of intellect, emotion, and justice.
Can Zubedah share one of her most fascinating or unforgettable experiences on a case? What impact did it leave on her?
Among countless unforgettable experiences, one moment shines brightly. In 2021, while pursuing her Master in Laws in Oil and Gas, Zubedah was entrusted with drafting the lead judgment in the consolidated appeals of China Road & Bridge Corporation vs. Welt Machinen Engineering Limited and China Road & Bridge Corporation vs. Welt Machinen Engineering Limited & Attorney General (Civil Appeals No. 13 & 14 of 2019). The case tackled fascinating legal questions, such as “Does rock qualify as a mineral” and unearthed deeper procedural issues, including constitutional misinterpretation and abuse of judicial office. These challenges demanded not only precision but also a robust understanding of mining, constitutional law, and procedural integrity. Zubedah meticulously crafted a legal opinion, blending academic knowledge from her studies on exploration licenses with her legal acumen. Her thorough analysis and compelling reasoning persuaded all five Justices of the Supreme Court of Uganda to unanimously adopt her position. This monumental achievement not only delivered justice but also became a defining moment in her career. It reaffirmed her ability to navigate complex legal terrain, address systemic irregularities, and uphold the integrity of the judicial process—a truly exhilarating and rewarding experience that left a lasting impact on her professional journey. Accomplished professionals often stand on the shoulders of those who came before them.
As a millennial navigating the legal world, were there mentors who shaped Zubedah’s early years, and what invaluable lessons did they impart?
Zubedah’s journey would not have been the same without mentors. Hon. Justice Jotham Tumwesigye (JSC) was a guiding force. His wisdom still shapes her path in law and life. He taught her how to analyse, think critically, write, and handle challenges. More importantly, he instilled in her the value of integrity. As Chairperson of the Judicial Integrity Committee and later Justice Law and Order Sector Integrity Committee (JLOSIC), he led by example. Similarly, Hon. Mike J. Chibita Justice of the Supreme Court of Uganda also played a pivotal role. He emphasized audacity, resilience, and the unwavering power of integrity. She maintains a very close relationship with them to this day. Their lessons continue to guide her as she navigates the legal world. 1. The legal landscape is constantly evolving.
In Zubedah’s opinion, what qualities define a truly exceptional lawyer or leader in today’s world, and how can young professionals cultivate these attributes?
A truly exceptional lawyer or leader is defined by integrity, adaptability, and resilience. Integrity builds trust, adaptability keeps them relevant, and resilience helps them navigate challenges. Equally vital are strong communication, analytical thinking, and emotional intelligence. Young professionals can cultivate these by seeking mentorship, continuous learning, and embracing opportunities outside their comfort zones. Networking, staying updated on legal trends, and honing problem-solving skills will set them apart. Most importantly, young professionals must lead with purpose, serve with passion, and uphold justice with unwavering dedication. 2. True leaders are always thinking ahead.
What is the next groundbreaking project or initiative that Zubedah is working on and what impact will it likely create?
Uganda has embraced ADR, and the Judiciary is rolling it out. Judicial officers have received training, but many lawyers, especially Uganda Law Society members, have not had the same opportunity. Existing training programmes are often costly and inaccessible. Therefore, Zubedah resolved to develop an affordable, accessible mediation training course tailored for lawyers. Beyond ADR, she also trains legal professionals in transferable skills including strong communication, persuasive writing, public speaking, personal branding, and legal marketing. Her goal is to empower lawyers to thrive, expand their opportunities, and redefine their impact in the legal profession. 3. Justice systems worldwide face unique challenges.
From Zubedah’s perspective, what are the most pressing legal and judicial needs in Uganda today? And in what way is her practice and the legal community as a whole, contributing to meaningful change?
Uganda’s justice system faces pressing challenges, case backlog, limited access to justice, and a slow embrace of ADR. Many litigants endure years in court, and legal services remain inaccessible to the underprivileged. The lack of specialised ADR training for lawyers further limits efficient dispute resolution. Through her practice, Zubedah is bridging this gap by promoting mediation and arbitration as faster, cost-effective alternatives to litigation. She is also developing affordable mediation training for lawyers to strengthen ADR expertise. She, however, notes the recent, approval of the National ADR Policy, 2024. This policy lays a strong foundation for critical legal reforms. It aims to improve access to justice for all citizens and emphasizes alternative dispute resolution methods over litigation. Reforms will simplify processes, making justice faster and more affordable. Approval marks a significant step towards a more inclusive legal system. The legal community must advocate for policy reforms, expand pro bono services, and leverage technology for greater efficiency. She believes that together, there is a potential to create a justice system that is faster, fairer, and more accessible to all. 4.
We have heard conversations about robot advocacy lawyers and using technology to replace some of the work currently being done by lawyers. Do you see technology as a threat to the legal profession?
Zubedah does not view technology as a threat but as a catalyst for transforming the profession. She believes that the lawyer of the future is one who strategically leverages AI and tech to be more efficient and effective. By allowing AI to handle repetitive tasks, document review, contract analysis, and legal research, lawyers can focus on their core strengths such as strategy, negotiation, advocacy, and the invaluable element of empathy. Technology is not replacing lawyers; it is enhancing their ability to deliver faster, smarter, and more accessible legal services. Those who embrace innovation will thrive, while those who resist may struggle to keep up.
What legacy do you hope to leave behind and what do you wish to be remembered for?
Zubedah aspires to be remembered as a trailblazer in justice, bridging gaps, empowering lawyers, and making ADR more accessible. Her legacy is to impact, maintain integrity, and continue lifting others. When her curtain closes, she wishes the world to know, “I WAS HERE.”
What final words or piece of advice would you like to share with young lawyers or aspirants reading this?
The best lawyers aren’t just smart; they’re strategic. Mastering ADR, leveraging AI, and building a strong personal brand is essential to crafting a thriving legal career.
Click here to read our previous millennial, Ndi Nancy Saiboh
